Kaunter Khidmat PelangganKaunter Khidmat Pelanggan
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DIBAHAGI KEPADA DUA BAHAGIAN
1. Payment Counter Division
2. Service Counter Division |
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BAHAGIAN KAUNTER KHIDMAT PELANGGAN
1. Marketing
2. Legal Affairs
3. Enforcement
4. Water Billing
5. Public Complaints and General Affairs |
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PERANAN BAHAGIAN KAUNTER KHIDMAT PELANGGAN
1. To ensure HDC clients are well-served and treated respectfully.
2. To ensure transactions are smooth at all the counters.
3. To observe and efficiently tackle issues and problems brought forward by HDC’s clients.
4. To provide localised services to HDC’s clients and the general public. |
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VISI
To provide competent and efficient services to HDC’s clients in a comfortable atmosphere. |
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MISI
To be a quality and efficient Customer Service Centre renowned for its well-mannered and customer-friendly staff |
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